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Privacy Policy

Last updated: October 27, 2025

1. Introduction

At buyve.me ("we", "our" or "the Platform"), we are committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our quotation and procurement platform.

1.1 Data Controller

Company Name: Buyve
Address: Circuito Circunvalacion Poniente. 4-B Ciudad Satelite Naucalpan, 53100 Estado de Mexico, Mex.
Email: [email protected]
Website: https://buyve.me

2. Information We Collect

2.1 Account Information

2.2 Business Information

2.3 Communication Information

2.4 Technical Information

2.5 Files and Documents

4. How We Use Your Information

We use your personal information to:

5. Third-Party Services and International Transfers

To operate our platform, we share your data with the following service providers:

5.1 Artificial Intelligence Processing

Your messages and business data may be processed by the following AI services:

Important: Data sent to these services is subject to their respective privacy policies. We take measures to minimize personal information shared.

5.2 Communications

5.3 Infrastructure and Storage

5.4 Monitoring and Analytics

5.5 International Transfers

Your data may be transferred and processed in the United States, the European Union, and other countries. We implement appropriate security measures such as:

6. WhatsApp Integration

Our platform integrates with WhatsApp Cloud API to facilitate communication:

7. Data Retention

We retain your personal data for:

You may request early deletion of your data by exercising your rights (see section 9).

8. Security Measures

We implement technical and organizational measures to protect your data:

9. Your Rights

Under GDPR and applicable data protection laws, you have the right to:

To exercise your rights, contact us at: [email protected]

We will respond to your request within 30 days.

10. Cookies and Tracking Technologies

We use cookies and similar technologies to:

10.1 Essential Cookies

10.2 Performance Cookies

10.3 Cookie Controls

You can configure your browser to reject cookies, but this may affect platform functionality. Essential cookies are necessary for basic service operation.

11. Children's Privacy

Our services are intended for businesses and professionals. We do not intentionally collect information from minors under 18 years of age. If we discover that we have collected data from a minor, we will delete it immediately.

12. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of material changes through:

We recommend reviewing this policy periodically.

13. Security Breach Notification

In the event of a security breach affecting your personal data, we will notify you within 72 hours of becoming aware of the incident, as required by GDPR.

14. Use of Data for AI Training

Your data may be used in aggregate and anonymized form to:

Important: We never share your specific business data or identifiable information with third parties for AI training without your explicit consent.

15. Contact

For any questions, concerns, or requests related to this Privacy Policy or the processing of your personal data, you may contact us:

16. Compliance with Mexican Data Protection Law

As a company established in Mexico, we comply with the Federal Law on Protection of Personal Data Held by Private Parties (LFPDPPP) and its Regulations.

16.1 Privacy Notice

This document constitutes our comprehensive Privacy Notice pursuant to article 15 of the LFPDPPP. It establishes the terms and conditions under which we process your personal data.

16.2 Sensitive Personal Data

We do not intentionally collect sensitive personal data as defined by the LFPDPPP (racial or ethnic origin, health status, genetic information, religious, philosophical, and moral beliefs, union membership, political opinions, sexual preference).

If we ever need to process sensitive data, we will request your express written consent in advance.

16.3 Processing Purposes

Primary Purposes (necessary for the service):

Secondary Purposes (require your consent):

You may deny or object to the processing of your data for secondary purposes without affecting the provision of the main service.

16.4 ARCO Rights

In accordance with the LFPDPPP, you have the right to:

16.5 Exercising ARCO Rights

To exercise your ARCO rights, you must send a request to [email protected] with:

We will respond to your request within a maximum of 20 business days from the date of receipt. If your request is granted, we will execute it within 15 business days following the response date.

16.6 Consent Revocation

You may revoke your consent for the processing of your personal data at any time, following the same procedure as for exercising ARCO rights.

Revocation will not have retroactive effects and may limit our ability to provide certain services.

16.7 Limitation of Use and Disclosure

You may limit the use and disclosure of your personal data by contacting us at [email protected]. We will inform you if it is possible to comply with your request and the mechanisms for doing so.

16.8 Data Transfers

Data transfers to third parties described in section 5 are made under the protection of article 37 of the LFPDPPP (national and international transfers necessary for service provision).

16.9 National Transparency Institute (INAI)

If you believe your right to personal data protection has been violated, you may contact the National Institute of Transparency, Access to Information, and Personal Data Protection (INAI):

16.10 Changes to Privacy Notice

Any substantial changes to this Privacy Notice will be communicated through:

17. Applicable Law and Jurisdiction

This Privacy Policy is governed by the laws of the United Mexican States, particularly:

For any dispute related to the processing of personal data, the parties submit to the jurisdiction of the competent courts in Naucalpan de Juarez, State of Mexico, Mexico, expressly waiving any other jurisdiction that may correspond to them.